We are proud of it!
We help organizations to make their services more beautiful, for customers and employees. Customer feedback is an essential fuel to get there. The Net Promoter Score (NPS) is a common used measuring tool for service, which we often use in advisory processes.
And of course, when it comes to our own services. We are proud of our +80 NPS in 2021!
Digitization and new technology offers enormous opportunities for companies to increase relevancy for customers. Flowresulting helps companies to spot those opportunities in an early stage and to grow faster.
Customer Experience is becoming the most important differentiator in more and more industries. Flowresulting designs an exceptional Customer Experience for your company. We know how technology can contribute and are the Dutch expert in customer journeys.
Pricing is the most underrated marketing tool for profitability. It is crucial to understand the value structure of your proposition to optimize pricing. Flowresulting offers insights and helps to develop a winning strategy.